One Year In: smartpatient and Lilly Scale Patient-Centric Digital Health

Key Takeaways

This summer, we celebrate the one-year anniversary of launching one of our most impactful digital health programs. Developed in collaboration with Eli Lilly and Company (Lilly)—a global leader in research-driven medicines—this initiative has set a new standard in patient support.

Our program is designed to help patients managing chronic conditions, with an initial focus on obesity. By combining Lilly’s therapeutic expertise with the behavior-driven MyTherapy platform, we have created a truly patient-centric experience that makes daily health management more accessible and effective.

From Pilot to Scalable Patient Support

Since its launch in May 2024, our collaboration has delivered meaningful daily support to thousands of patients. The program’s success in empowering individuals living with obesity demonstrates the power of combining innovative technology with clinical expertise.

Building on this foundation, smartpatient and Lilly are expanding the program—bringing it to more countries and addressing additional treatment areas to support even more patients on their health journeys.

What sets this apart is the ability to tailor programs across indications and geographies without reinventing the wheel every time. Making it a smart, repeatable model for pharma-led digital support.

Ira von Arnim

Chief Commercial Officer at smartpatient

Building for Long-Term Patient Impact

Lilly’s active co-investment played a key role in enhancing our platform’s architecture and user experience. This collaboration was intentionally designed to foster flexibility, learning, and continuous improvement—bringing value to all MyTherapy users, not only those in the digital obesity program or using Lilly medicines.

Cross-functional teams from both companies worked closely across regions, aligning on infrastructure, experience design, and compliance. Together, we've laid a strong foundation that supports our international growth and ensures a consistently high standard of care for patients worldwide.

What This Milestone Means

This one-year milestone underscores a shared, long-term vision: to provide meaningful, everyday support for patients managing chronic health conditions. Through scalable, digital-first tools to enhance quality of life for patients worldwide, supporting them not only at the doctor’s office, but every day in between.

What’s Next

We’re proud of what we’ve achieved together so far, and we’re only just beginning. As we roll out new programs and address additional conditions, our focus stays firmly on offering meaningful, scalable support to everyone managing chronic health challenges.

Curious how smartpatient can support your next launch? Schedule a session with our experts