Our Story
smartpatient’s story began in 2012 with a simple but powerful mission: improving patient lives every day for a healthier tomorrow. From our humble beginnings in Munich, Germany, we set out to make medication management safe, accessible, and effective for patients worldwide.
What started as a small, passionate team has grown into an international community of 90 dedicated professionals across Germany and Poland. United by our values and diverse expertise in data science, UX, patient voice, and regulatory affairs, we continuously innovate to meet the evolving needs of patients and partners worldwide.
From startup spirit to global impact
At the heart of our ecosystem is MyTherapy — the world’s leading medication management app. Trusted by over 12 million patients globally, MyTherapy has demonstrated improvements in adherence and health outcomes in independent studies, including research conducted at the Charité Berlin.
We’re proud to keep MyTherapy free of charge and free from ads, ensuring that support remains accessible to everyone. Patient privacy and trust are at the core of everything we do.
A new chapter with Redcare Pharmacy
In January 2021, we joined Redcare Pharmacy (formerly Shop Apotheke Europe), Europe’s leading online pharmacy. This partnership marked a key milestone in our journey, enabling us to offer a holistic, patient-centric experience — connecting e-prescription, fulfilment, and ongoing digital support within one seamless ecosystem.
Powering pharma and healthcare innovation
Today, smartpatient is a strategic partner to leading pharmaceutical and healthcare organizations in all markets worldwide. Our ISO 13485 and ISO 27001 certifications, along with full GDPR and HIPAA compliance, ensure we deliver medical device-grade, globally compliant solutions.
We collaborate closely with our partners, co-creating solutions that drive measurable results for pharma and meaningful outcomes for patients.
Building Better Health, Together
Our strength lies in our people. With an international team that brings fresh perspectives and deep expertise, we approach every challenge with empathy, collaboration, and a mindset of continuous learning. We believe that together, we can achieve more — and make a real difference where it matters most.
At smartpatient, we’re proud of our roots and excited for the future. We invite passionate individuals and forward-thinking partners to join us as we continue improving patient lives every day for a healthier tomorrow.
